Labels:text | screenshot | yellow | diagram | parallel | rectangle | font | number OCR: Backup system locked Total time 25 - Time on hold 17:20 14:39 10 Time in minutes Palindrome Menus: 3 Handoffs: Times on hold: Time to tech: 14:38 Time to solve: 2:41 Figure 5: The sohition worked, but the problem remains a mystery.